Evaluates students’ proficiency in providing customer service. The contest involves live, role-playing situations. Contestants demonstrate their ability to perform customer service in both written and oral forms including telephone and computer skills, communications, problem solving, conflict resolution and business etiquette.
Contest Location: Championships Hub
Date of Contest: April 1st, 2021
Entry Limits per center: Unlimited
Clothing Requirements: Must follow national guidelines with the exception of having to have the SkillsUSA logo.